10 Tips on Finding a Good Auto Repair Shop

If you own a car, the chances are, sooner or later you’ll need a car repair shop. Most people have their own technician whom they trust but, what if you’re new to a town or state? How can you be sure you’ll find the best auto repair shop Northern Virginia has to offer? Well, we’ll try to help you with this challenging task. Keep on reading to get 10 useful tips on finding a car repair shop you’ll be satisfied with!

  1. Try to find a car repair shop before you actually need one. It’s highly recommended to make a decision when you’re not in a rush .
  2. Ask your (extended) family, friends, neighbors and co-workers if they have any recommendations. It doesn’t mean you should accept their advice, but make a list of car repair shops they recommend.
  3. Local consumer organizations and chambers of commerce will be able to give you some useful information on the reputation of the shop; how many complaints do they get a year, what is their nature and how were they resolved?
  4. Remember the list from the 2nd tip? Well, check out every website and Facebook page if it’s available. Social media activities can tell you a lot about any business and the employees.
  5. Choose a well-organized, tidy facility. Of course you aren’t going to find sterile conditions in an auto repair shop, but the image of the facility tells a lot about their professionalism.
  6. Location is important, but it isn’t crucial. In fact, your car can let you down in a part of town that’s far away from your neighborhood.
  7. If you have a special vehicle, you need a shop specialized in your vehicle model or make.
  8. Technicians should be competent. Thus, look for the school diplomas, certificates and certifications.
  9. Fees and rates for common testing and diagnostic work should be posted publicly, either on their website or in the waiting room/office.
  10. When you think you’ve found the one that meets your need, go there to let them do some minor job, for instance tire rotation or an oil change. If the service is good, stick to them. If not, well, go to another one from the list and repeat the process.
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